An assessment of chat reference service usage patterns and trends at the Rizal Library, Ateneo de Manila University and the University of the Philippines Diliman Main Library

This study is an assessment of the chat reference service usage patterns and trends of the Ateneo de Manila University-Rizal Library and University of the Philippines-Main Library. Through quantitative measures, the study included the use of log and report analysis, descriptive statistics, content...

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Bibliographic Details
Main Author:	Bagunu, Jessie Rose M. (Author)
Other Authors:	Cabbab, Johann Frederick A. (adviser.), Faderon, Rosalie B. (reader.)
Format:	Thesis
Language:	English
Published:	Quezon City : School of Library and Information Studies, University of the Philippines Diliman 2011.
Subjects:	Ateneo de Manila University Rizal Library. University of the Philippines (Diliman). Main Library. Electronic reference services (Libraries) > Philippines > Quezon City. Academic libraries > Use studies.