An assessment of the knowledge management readiness of the benefits and gratuity claims unit of the AFP pension and gratuity management center with implications of implementing a knowledge management initiative

An assessment of the knowledge management readiness of the benefits and gratuity claims unit of the AFP pension and gratuity management center with implications of implementing a knowledge management initiative

The AFPPGMC, specifically the Benefits and Gratuity Claims Unit, handles hundreds of benefit claims cases every day. All sorts of documents and pertinent information are submitted to the unit and this can become overwhelming to manage. The BGCU administration may not be privy to the benefits of appl...

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Bibliographic Details
Main Author: Agcaoili, Andrea Jessica E. (Author)
Other Authors: Dorado, Dan Anthony D. (adviser.)
Format: Thesis
Language:English
Published: Quezon City School of Library and Information Studies, University of the Philippines Diliman 2016.
Subjects:
Records management.
Cost effectiveness.
Online Access:https://digitalarchives.upd.edu.ph/item/25051