Economy operations at your service plus.

Discusses the full range of front office skills in thecontext of economy lodging. Combines the training in front office skills, operations and superior guest relations that always place the guest first. Covers hotel front desk service procedures for greeting the guest, registration, room assignmen...

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Bibliographic Details
Format: Visual Material
Language:English
Published: Orlando, FL Educational Institute of the American Hotel & Motel Association c1999.
Subjects: