Strategic Management of Professional Service Firms Theory and Practice

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketi...

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Bibliographic Details

Main Authors:	Kaiser, Stephan (Author), Ringlstetter, Max Josef (Author)
Corporate Author:	SpringerLink (Online service)
Format:	Electronic Resource
Language:	English
Published:	Berlin, Heidelberg Springer Berlin Heidelberg 2011.
Subjects:	Professional corporations > Management. Strategic planning. Electronic books.
Online Access:	Available for University of the Philippines Diliman via SpringerLink. Click here to access