A study of the effects of interpersonal interaction on the users' preference to libraries and library services in UP Diliman
Different feedback mechanisms have been explored in evaluating libraries and the services they render. Some focus on the collections, others on facilities, and then some evaluate how the librarians conduct themselves to users and patrons of the library. The notion of observing the interaction betw...
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Format: | Thesis |
Language: | English |
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Quezon City
School of Library and Information Studies, University of the Philippines Diliman
2011.
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