Reference and information services of selected financial institution libraries in Metro Manila an evaluation of users' satisfaction

Reference and information services of selected financial institution libraries in Metro Manila an evaluation of users' satisfaction

The study was conducted in order to evaluate user satisfaction with the reference and information services in eight financial institution libraries in Metro Manila. It was hypothesized that the type of financial institutions are not significantly related with the user satisfaction on the reference...

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Bibliographic Details
Main Author: Galang, Arnor T. (Author)
Other Authors: Gonzales, Grace Marie B. (adviser.), Mallari, Florenda D. (reader.)
Format: Thesis
Language:English
Published: Quezon City : Institute of Library and Information Science, University of the Philippines Diliman 2003.
Subjects:
Information services > Philippines > Manila Metropolitan Area.
Reference services (Libraries) > Philippines > Manila Metropolitan Area.
Financial institutions > Philippines > Manila Metropolitan Area.
Libraries > User satisfaction > Philippines > Manila Metropolitan Area.