What managers say, what employees hear connecting with your front line (so they'll connect with customers)

What managers say, what employees hear connecting with your front line (so they'll connect with customers)

Bibliographic Details
Other Authors: Maruca, Regina Fazio
Format: Book
Language:English
Published: Westport, Ct. Praeger 2006.
Subjects:
Industrial relations.
Business communication.
Customer relations.