Measuring Gen Z's customer delight towards online food delivery services in Tacloban City using service quality indicators implications for service support
The growth of Online Food Delivery (OFD) services in the Philippines is rapidly increasing. There is a notable trend in providers and consumers adopting OFD services. Generation Z is associated with technology, and individuals from this Generation express a preference for using online applications f...
| Main Authors: | , , , |
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| Format: | Thesis |
| Language: | English |