What customers crave how to create relevant and memorable experiences at every touchpoint

Bibliographic Details
Main Author:	Webb, Nicholas J. 1958- (Author)
Format:	Electronic Resource
Language:	English
Published:	New York AMACOM, American Management Association [2017]
Subjects:	Customer services. Customer relations.
Online Access:	Available for University of the Philippines Baguio via Gale eBooks. Click here to access