Skills mismatch the case of over-qualification in two call centers in Metro Manila

Skills mismatch the case of over-qualification in two call centers in Metro Manila

Bibliographic Details
Main Authors: Dumaual, Ma. Elena G. (Author), Meneses, Isobelle L. (Author)
Format: Thesis
Language:English
Published: 2018.
Subjects:
Call center agents > Philippines > Manila.
Vocational qualifications > Philippines > Manila.
Online Access:https://drive.google.com/file/d/171rLnZCtJTk50qOEkxzJ4KDfKv3hkXuQ/view?usp=sharing