Problems of promoting quality in the public service
This article explains, elaborates and discusses the complications and difficulties in defining the term 'quality' in general and in particular to the public service. Various meanings have been attributed to 'quality' but it generally means 'excellence'. The writer argu...
Published in: | Asian Review of Public Administration Vol. III, no. 2 (Jul. 1991 - Dec. 1991), 54-59 |
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Format: | Article |
Language: | English |
Published: |
1991
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