Leadership in public organizations an introduction by Van Wart, Montgomery 1951-

Serving the public interest profiles of successful and innovative public servants

Citizen, customer, partner engaging the public in public management by Thomas, John Clayton

Public program evaluation a statistical guide by Langbein, Laura Irwin

Urban environmental policy analysis by Campbell, Heather E. 1961-, Corley, Elizabeth A. 1972-

Cultural competency for public administrators

Municipal benchmarks assessing local performance and establishing community standards by Ammons, David N.

Handbook of critical incident analysis

Cracking the code leveraging consumer psychology to drive profitability

Available for University of the Philippines Diliman via Gale Virtual Reference Library. Click here to access

Urban politics cities and suburbs in a global age by Ross, Bernard H. 1934-2010