Business process management practical guidelines to successful implementations by Jeston, John

Redesigning business models and reengineering business processes by Echanis, Erlinda S.

Making sense of change management a complete guide to the models, tools and techniques of organizational change by Cameron, Esther, Green, Mike 1959-

Customer focused process innovation linking strategic intent to everyday execution by Hamme, David

Best practices for managing BPI projects six steps to success by Abudi, Gina

Business process management practical guidelines to successful implementations by Jeston, John, Nelis, Johan

The process and enterprise maturity model a preliminary assessment of the model's application among Philippine enterprises by Raya, Danilo Erwin

Making sense of change management a complete guide to the models, tools, and techniques of organizational change by Cameron, Esther

Productivity and efficiency of selected foreign investment banks (FIBs) in the implementation of business process reengineering (BPR) [thesis abstract] by De Jose, Christine M.

High performance through process excellence from strategy to execution with business process management by Kirchmer, Mathias

Available for University of the Philippines Diliman via SpringerLink. Click here to access