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  1. 1

    A guide to customer service skills for the service desk professional by Knapp, Donnz

    Published 2015
    Contributor biographical information
    Publisher description
    Table of contents only
    Book

    A guide to customer service skills for the service desk professional
  2. 2

    A guide to computer user support for help desk & support specialists by Beisse, Fred

    Published 2013
    Book

    A guide to computer user support for help desk & support specialists
  3. 3

    Tech support tales, Jersey edition. IN About this Mac [column] by Gonzalvez, Martin

    Published in PC World Philippines (2002)
    Article

    Tech support tales, Jersey edition. IN About this Mac [column]
  4. 4

    Cisco router configuration answers! certified tech support

    Published 1999
    Book

    Cisco router configuration answers! certified tech support

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