Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila
In this project study, insurance is defined as the equitable transfer of the risk of a loss in exchange for payment. A company that sells insurance is called insurer while the one who buys is called policy holder. The amount being charged for a certain amount of insurance coverage is called premium....
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| Format: | Thesis |
| Language: | English |
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Quezon City
University of the Philippines Diliman
2013.
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