Making sense of Philippine egovernment services through the egovernment services quality model and public value perspective a case study on the DFA Passport Application System
"The success of an eGovernment service in a country is dependent on the value that the citizens attribute to it and the quality of service that it provides. In this case study, the researchers measured the success of the Department of Foreign Affairs Passport Application System through the Publ...
| Main Authors: | , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2018.
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| Subjects: |