Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

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Bibliographic Details

Main Authors:	Cahn, Dudley D. (Author), Abigail, Ruth Anna (Author)
Format:	Book
Language:	English
Published:	Boston Pearson [2014]
Edition:	Fifth edition.
Subjects:	Conflict (Psychology) Interpersonal conflict. Conflict management.