Creation of a business continuity management planning system for small and medium-sized enterprises in the local information technology BPO/BPM sector through scenario building
This document is both a study and a project report that is focused on improving the business resiliency of Information Technology Business Process Outsourcing (IT-BPO) Small and Medium Enterprises (SMEs) in the Philippines. The associated cost of implementing an effective Business Continuity Managem...
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Format: | Thesis |
Language: | English |
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Quezon City
University of the Philippines Diliman
2014
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