A study on the level of adherence of the UP Diliman Main Library Virtual reference services to the RUSA guidelines for implementing and maintaining VRS

A study on the level of adherence of the UP Diliman Main Library Virtual reference services to the RUSA guidelines for implementing and maintaining VRS

The purpose of the study is to determine the level of adherence of the virtual reference services of the UP Diliman Main Library to the RUSA Guidelines for Implementing Virtual Reference Services (Ask-a-librarian, e-mail, Facebook fan page) from the perspective of the library staff themselves. The s...

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Bibliographic Details
Main Author: Labiano, Faye F. (Author)
Other Authors: Santos, Yhna Therese P. (adviser.)
Format: Thesis
Language:English
Published: Quezon City : School of Library and Information Studies, University of the Philippines Diliman 2014.
Subjects:
Electronic reference services (Libraries) > Philippines > Quezon City.
Reference services (Libraries) > Philippines > Quezon City > Evaluation.
Online Access:https://digitalarchives.upd.edu.ph/item/26391