Introduction to service engineering

Introduction to service engineering

Bibliographic Details
Other Authors: Salvendy, Gavriel 1938-, Karwowski, Waldemar 1953-
Format: Book
Language:English
Published: Hoboken, N.J. John Wiley & Sons c2010.
Subjects:
Computer networks > Management.
Service industries > Information technology.
Customer services > Information technology.
Service-oriented architecture (Computer science)
Systems engineering.
Management science.