Classifying complaint behavior of dissatisfied quick serve restaurant customers based on selected socio-demographic factors

Classifying complaint behavior of dissatisfied quick serve restaurant customers based on selected socio-demographic factors

Bibliographic Details
Main Authors: Flora, Kris Anne Magnolia D. (Author), Morales, Karen Aisa T. (Author)
Other Authors: Lara, Anunciacion V. (adviser.)
Format: Thesis
Language:English
Published: Quezon City College of Home Economics, University of the Philippines Diliman 2006.
Subjects:
Fast food restaurants > Philippines.
Consumer complaints > Philippines.