Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Bibliographic Details
Main Author: Chang, C. M. 1935-
Format: Book
Language:English
Published: Hoboken, N.J. John Wiley & Sons c2010.
Subjects:
Systems engineering.
Management information systems.
Service industries > Information technology > Management.
Online Access:Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access