The big book of people skills games [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]

Bibliographic Details
Main Author:	Scannell, Edward E.
Other Authors:	Rickenbacher, Colleen A.
Format:	Book
Language:	English
Published:	New York McGraw-Hill 2010.
Subjects:	Management games. Interpersonal relations. Customer relations. Communication in management.