Consumer response to return policies of selected local brand retailers of women's apparel

Consumer response to return policies of selected local brand retailers of women's apparel

This study on return policies of selected local brand retailers of women's apparel is based on the fundamentals of Total Quality Management - to create a customer-focused culture with customer-oriented systems. With nine selected local brand retailers of women's apparel, this study aims to...

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Bibliographic Details
Main Author: Briones, Erika Elaine C.
Other Authors: Orendain, Iskra Gabrielle R.
Format: Thesis
Language:English
Published: 2004.
Subjects:
Stores, Retail > Philippines > Return policy.