The quest for global quality a manifestation of total quality management by Singapore airlines

The quest for global quality a manifestation of total quality management by Singapore airlines

Bibliographic Details
Main Author: Chang Zeph Yun
Other Authors: Loh, Lawrence, Yeong Wee Yong
Format: Book
Language:English
Published: Reading, Mass. Addison-Wesley Pub. 1996.
Subjects:
Singapore Airlines > Management.
Aeronautics, Commercial > Management. > Singapore.
Airlines > Management. > Singapore.
Total quality management > Singapore.
Educational Administration.