Service management operations, strategy, information technology

Service management operations, strategy, information technology

Bibliographic Details
Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons, Mona J.
Format: Book
Language:English
Published: New York McGraw-Hill c2011.
Edition:7th ed.
Series:The McGraw-Hill/Irwin series operations and decision sciences
Subjects:
Service industries > Management.