Customer knowledge management people, processes, and technology

Bibliographic Details
Main Author:	Al-Shammari, Minwir 1962- (Author)
Format:	Electronic Resource
Language:	English
Published:	Hershey, PA Information Science Reference [2009]
Subjects:	Customer relations. Relationship marketing. Electronic books.
Online Access:	Available for University of the Philippines Baguio via Gale Virtual Reference Library. Click here to access