Reengineering public services through ISO 9000

Reengineering public services through ISO 9000

Bibliographic Details
Published in:Asian Review of Public Administration Vol. X, no. 1-2 (Jan. 1998 - Dec. 1998), 108-120
Main Author: Ahmad, Zakaria Haji
Format: Article
Language:English
Published: 1998
Subjects:
Reengineering (Management) > Malaysia
Administrative reform > Malaysia
Public administration > Malaysia
Organizational change
Technological change