Showing 1 - 2 results of 2 for search 'Altman, Ellen', query time: 0.01s Refine Results
  1. 1

    Assessing service quality satisfying the expectations of library customers by Hernon, Peter

    Published 2015
    Book

    Assessing service quality satisfying the expectations of library customers
  2. 2

    Performance measures for public libraries by Altman, Ellen, Beasley, Kenneth E., De Prospo, Ernest R., 1937-

    Published 1973
    Book

    Performance measures for public libraries

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